Support

Stuck, curious, or just want to say hi? A human reads every email.

Email us

[email protected]

We aim to reply within two business days.

Common questions

When does Otter Money launch?

We're building the iPhone app now, with a beta ahead of the App Store release. Email us with "Waitlist" in the subject and we'll save you a spot.

Is my bank supported?

Banks and credit cards connect through Plaid (thousands of US institutions), and brokerages connect through SnapTrade. Anything else can be imported by CSV or tracked manually.

How do I delete my account and data?

From inside the app: Settings → Account → Delete account. It removes your account and financial data from our systems. See the privacy policy for details.

Something looks wrong with my numbers.

Email us with the account and roughly when it drifted. Screenshots help. We take "the number is wrong" bugs more seriously than any other kind.